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arxiv_cs_ai · Sep 17, 2026 · paper

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RAFT: A Stateful Retrieval-Augmented Framework for Troubleshooting Agents

arxiv.orgSep 17, 2026
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Effective troubleshooting agents in enterprise customer support depend on retrieving actionable guidance from similar historical cases, yet existing retrieval-augmented generation (RAG) systems treat support cases as...

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RAFT: A Stateful Retrieval-Augmented Framework for Troubleshooting Agents

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