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openai_blog · Jul 30, 2026 · news

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How avatarin built a 24/7 retail agent with GPT-Realtime

the OpenAI blogJul 30, 2026
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In brief

avatarin uses OpenAI’s GPT-Realtime to give Yamada Denki shoppers 24/7 multilingual support. In two weeks, 30,000 people used the agent and 92% of survey responses were positive.

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